Agent Spins Casino Responsible Gambling

We take responsible gambling seriously at Agent Spins. Our aim is to help you play in a safe, controlled way by offering practical tools and clear guidance. If you ever feel your play is getting out of hand, we encourage you to use the controls below or contact our support team for assistance.

Player protection principles

We put player safety first by promoting responsible, informed play. We encourage sensible limits, regular account checks and straightforward access to support options. Our approach is to offer transparency and practical controls so you can manage your activity with confidence.

Activity-control tools

We provide a range of activity-control tools to help you manage how you play. These tools are designed to be easy to use from your account area and include options for limiting deposits, tracking activity and taking breaks when needed.

Deposit and loss limits

You can limit how much you deposit and spend. Typical options include daily, weekly and monthly deposit limits, and limits on losses over a given period. These settings can be changed in your account, but increases may be subject to a cooling-off period for your protection.

Time limits and account breaks

Session and time limits help you control how long you play. You can set session reminders or automatic time-outs and take short account breaks if you need time away. These measures are useful for keeping play balanced and avoiding extended sessions.

Self-exclusion and account closure

If you need a longer break, self-exclusion is available. Self-exclusion can be applied for a set period or indefinitely depending on what you choose. During self-exclusion your account will be closed to play and we will restrict marketing contact to help support your break.

Signs of problematic behaviour

Be aware of common warning signs such as chasing losses, spending more than intended, neglecting other responsibilities or hiding activity from friends and family. If you notice these signs in yourself or someone close to you, consider using limits or contacting support.

Tips for staying in control

Set clear limits before you start, stick to a budget, use deposit and time controls, take regular breaks and avoid gambling when stressed or under the influence of alcohol. Regularly review your activity and make use of the tools available in your account.

Professional help and support organisations

If you need further support, UK organisations that provide confidential help include BeGambleAware, GamCare and GamStop. They offer advice, counselling and formal self-exclusion schemes. You can also speak to our support team via the Help centre in your account for guidance on the tools we offer.